How renewal invoices work
Renewal reminders and invoices are generated automatically, but payment is not charged automatically.
HostiQuro generates renewal reminders and an unpaid renewal invoice before a service is due. Review the service, billing period, amount and due date in My Account.
The system does not automatically charge a saved payment method and there is currently no customer auto-charge toggle. Pay the renewal invoice through the payment option shown on that invoice.
Unpaid services can enter grace, suspension or termination stages under the service terms. Renew early and contact Billing if an invoice looks incorrect.
Still stuck? Open a ticket or use live chat.