Restore a hosting backup
Restore tools and retained copies depend on the plan and connected server.
Open the service's cPanel or backup area and check which restore points the connected server exposes. JetBackup or another self-service restore tool is not guaranteed on every server or plan.
Before restoring, record the current state and confirm whether the restore affects files, databases, email or the entire account. A restore can overwrite newer data.
If no self-service restore is shown, contact support with the service, approximate restore time and affected data. Restoration depends on an available retained copy.
Still stuck? Open a ticket or use live chat.