Billing & Payments
Invoices, payment methods and refunds
Renewals, grace period and suspension
Renew before expiry to avoid suspension.
Manual payment references
Use a manual payment reference only when Billing gives order-specific instructions.
What happens when an invoice is overdue?
Unpaid services can enter grace or suspension under the service terms.
How to pay an invoice
Open the invoice in your dashboard and choose a gateway.
Current online payment methods
HostiQuro public checkout currently uses EPS in BDT.
Refund eligibility and requests
Review the published eligibility windows, exclusions and request process.
Account credit
Account credit is issued or applied by Billing; it is not a public checkout payment method.